Contact & Support
Product questions, billing help and privacy requests start here.
Last updated
1. Service operator
2. Product and account help
Send a short description of the tool, the problem and the approximate time it occurred. Include your account email if the request concerns your account. Do not send passwords, API keys, complete card numbers or identity documents.
For editing and document guidance, visit the help center.
3. Billing, cancellation and refunds
Include the receipt or transaction ID and the email used for the purchase. Review the refund and cancellation policy. The payment provider identified on your receipt provides payment support and subscription-management instructions.
Only offers and payment methods shown as available at checkout can be purchased. Check the currency, total charge and billing period before authorizing payment.
Waffo Pancake is the Merchant of Record for purchases completed through its checkout. It handles payment, applicable sales taxes, receipts and payment-method details under its Buyer Terms and Privacy Policy.
4. Privacy requests
For access, correction or deletion requests, contact [email protected]. We may need to verify ownership before changing account data. Account deactivation and hiding a history entry do not erase every retained record.